Sarah Bland said, “We were over the moon to even be shortlisted as there were so many other fantastic agents competing. This was our first time entering and shortlisted for three awards so we were very pleased!
“The award helps support staff morale; it makes them feel proud, and helps them understand that they do play a significant role in a highly successful business. I think the awards are a great way to show the power of a cumulative effort, and how your day to day role can really contribute to our outcome…”
“Since we won the award, we’ve introduced different pay models, such as pay upfront and pay later, and we are continuing to talk to our customers and think about ways that we can innovate to make the service more personal and more suitable for each client”.
“Our award win has certainly contributed to our growth, not only through increased publicity, but also because it reaffirms confidence in what we’re offering and gives us the drive to keep pushing forward”.